🛍️ How to Cancel an Online Order

🕒 Timing is Key

Orders can only be cancelled if they have not yet been processed for dispatch. If your order has already been shipped, you may need to return it once received.

🔄 How to Request a Cancellation

To cancel your order, please contact us as soon as possible using one of the following options:

• 💬 Live Chat: Chat with Us – Available during customer service hours

• 📧 Email: [e-mail]

• 📞 Phone: [phone] (UK & International)

• 🇺🇸 North America: [e-mail]

Please include your order number and reason for cancellation in your message.

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If your order is already on its way, you can still return it to us for a refund—please refer to our Returns Policy.

Let us know if we can help further.