Mike Jones

Lost your original return label? No problem. You can request a new one by:Logging into your Liberty London account and visiting your order historyOr contacting our Customer Services team with your ...

We’re sorry to hear that! If you receive an item that is damaged, faulty, or not what you ordered:Contact us within 14 days of receiving the item.Include your order number, a photo of the issue, an...

Once your return has been processed at our facility, you'll receive a confirmation email. Refunds typically appear in your account within 5–10 business days.To track your return shipment:Use the tr...

Yes, you can return sale items within 30 days of purchase, provided they meet our standard return conditions: unused, in original packaging, and accompanied by proof of purchase.Note: Items marked ...

If you’d prefer a different size, colour, or product, we offer exchange options both online and in-store—based on availability.Online Orders:Unfortunately, we do not offer direct exchanges by post....

Products purchased from our Liberty London physical store can be returned in-store within 30 days, with proof of purchase.Return Process:Bring the item(s) back to the store with your original recei...

Once we receive and inspect your return, we'll process your refund using your original method of payment.Refund Processing Timeline:Returns are typically inspected within 3–5 business days of arriv...

Most items can be returned within 30 days of purchase, but some exceptions apply due to hygiene, personalization, or special order status.Non-Returnable Items Include:Personalised Products: Items t...

🕒 Timing is Key Orders can only be cancelled if they have not yet been processed for dispatch. If your order has already been shipped, you may need to return it once received. 🔄 How to Req...

📍 Liberty London Store Location Visit the iconic Liberty London store, located in the heart of London’s West End: 🛍 Address:Liberty LondonGreat Marlborough StreetLondon, W1B 5AHUnited Kingdom 🕒 Op...